At Pink Crocodile (pinkcrocodile1.com), we are committed to providing you with a smooth and reliable shipping experience. Please review our Shipping Policy to learn how we process and deliver your order.
ORDER PROCESSING Processing Time: Orders will be processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped. ORDER MODIFICATIONS: Once an order has been placed, it cannot be modified. If you need to cancel your order, please contact us within 24 hours of placing your order. SHIPPING AND DELIVERY ESTIMATES Domestic Shipping: We offer a variety of shipping options within the United States, including standard, expedited, and overnight shipping. The shipping cost of your order will be calculated and displayed at checkout.
STANDARD SHIPPING: 5 BUSINESS DAYS EXPEDITED SHIPPING: 2 BUSINESS DAYS OVERNIGHT SHIPPING: 1 BUSINESS DAY INTERNATIONAL SHIPPING: We ship to most countries worldwide. International shipping costs and delivery times vary by destination and will be calculated at checkout.
Standard International Shipping: 10 Business Days Expedited International Shipping: 7 Business Days Please note that these are estimated delivery times and may vary by carrier and destination.
Shipping Confirmation & Order Tracking Confirmation Email: Once your order has been shipped, you will receive a confirmation email with a tracking number. Tracking: You can track your order using the tracking number provided in the confirmation email. Please allow 24 hours for tracking information to be updated. Shipping Restrictions PO Boxes: We do not ship to PO Boxes or APO/FPO addresses. Customs, Duties, and Taxes: Pink Crocodile is not responsible for any customs and taxes incurred on your order. All charges incurred during or after shipping are the responsibility of the customer (duties, taxes, etc.). Damages and Issues Damaged Orders: If your order arrives damaged, please contact us immediately at support@pinkcrocodile1.com with your order number and photos of the damaged item. We will work with you to quickly resolve the issue. Lost or Stolen Packages: Pink Crocodile is not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you have not received it, please contact the carrier to investigate the issue. Returns and Exchanges For information on returns and exchanges, please refer to our [Return Policy](Return Policy link).
Thank you for shopping at Pink Crocodile. We appreciate your business and look forward to serving you.
